Cookie Policy

Last updated: 07/15/2026

1. What are cookies?

When you browse www.dermaceutic.com (the "Website"), cookies and similar technologies may be placed on your computer, smartphone, or tablet.

A cookie is a small text file stored on your device that enables us to recognize your browser, remember certain information, and improve your browsing experience.

Some cookies are placed directly by Dermaceutic, while others are placed by our trusted partners.

2. What types of cookies do we use?

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Website and cannot be disabled.

They enable us to:

- ensure the security of the Website and your personal data;
- remember your essential preferences;
- manage your shopping cart and checkout process;
- provide secure access to your customer account.

These cookies are processed based on our legitimate interest and do not require your consent.

Service provider:

Shopify

 

Analytics Cookies

With your consent, we use analytics cookies to better understand how visitors use our Website and to improve its performance.

These cookies help us measure:

- the number of visitors;
- pages viewed;
- navigation paths;
- website performance.

Service provider:

Google Analytics 4 (Google)

 

Advertising and Personalization Cookies

Subject to your consent, these cookies allow us to:

- measure the effectiveness of our advertising campaigns;
- display personalized advertisements;
- limit the number of times you see the same advertisement;
- build similar audiences;
- deliver content tailored to your interests.

Service providers:

Google Ads
Meta (Facebook & Instagram)

 

Marketing and CRM Cookies

With your consent, these cookies help us improve our marketing activities and customer relationship management.

They are used to:

- personalize your experience on our Website;
- analyze interactions with our marketing campaigns;
- measure campaign performance and conversions;
- provide personalized product recommendations;
- improve the relevance of our communications.

Service provider:

Klaviyo

Loyalty Program Cookies

For users participating in our loyalty program available in France, cookies may be used to:

- manage participation in the loyalty program;
- track rewards and benefits;
- personalize the loyalty experience;
- measure engagement with the program.

Service provider:

Loyoly (France only)

3. Email Tracking Technologies

If you choose to receive marketing communications from Dermaceutic (including newsletters, skincare advice, exclusive offers, invitations, and promotional communications), our emails may include tracking technologies such as invisible tracking pixels and tracked links.

These technologies enable us to:

- measure email opens;
- measure clicks on links included in our emails;
- evaluate the performance of our campaigns;
- better understand our subscribers' interests;
- personalize the content, frequency, and relevance of our communications.

These activities are carried out through our communication and loyalty platforms, including Klaviyo and, for members of our French loyalty program, Loyoly.

Where required by applicable law, these tracking technologies are only used with your consent.

You may withdraw your consent or update your preferences at any time without affecting your subscription to our marketing communications. You may also unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

 

4. Our Main Partners

- Shopify: Website functionality, security, shopping cart, customer authentication
- Google Analytics 4: Website analytics and audience measurement
- Google Ads: Advertising, conversion measurement and remarketing
- Meta (Facebook & Instagram): Personalized advertising, social media integration and campaign measurement
- Klaviyo: Marketing communications, personalization and campaign performance measurement
- Loyoly (France only): Loyalty program management and related communications

 

5. Legal Basis

Strictly necessary cookies are processed based on our legitimate interest in ensuring the proper operation and security of the Website.

All other cookies are only placed after you have given your consent through our Consent Management Platform, Axeptio.

Email tracking technologies are processed in accordance with applicable data protection laws and, where required, based on your consent.

6. Retention Period

Your cookie preferences are stored for a maximum period of 6 months, in accordance with applicable regulations.

Cookies stored on your device have a maximum lifespan of 13 months.

Data collected through cookies and tracking technologies is retained only for as long as necessary to fulfill the purposes described in this Policy and our Privacy Policy.

7. Managing Your Preferences

When you first visit our Website, you can:

- accept all cookies;
- reject all non-essential cookies;
- customize your cookie preferences.

You can update your choices at any time by clicking the "Cookie Preferences" link available at the bottom of every page of our Website.

If you subscribe to our marketing communications, you may also update your email communication preferences or unsubscribe at any time using the link included in every marketing email.

8. Browser Settings

You can also configure your browser to accept or reject all or part of the cookies stored on your device.

Instructions vary depending on your browser (Chrome, Safari, Firefox, Edge, etc.) and can be found in your browser's privacy settings.

Please note that disabling certain cookies may affect the functionality of some parts of the Website.

9. Changes to this Cookie Policy

Dermaceutic reserves the right to update this Cookie Policy at any time to reflect legal, regulatory, or technical developments.

Any changes will become effective upon publication on this page. We encourage you to review this Policy regularly to stay informed about how we use cookies and similar technologies.

10. Contact

If you have any questions regarding this Cookie Policy or the processing of your personal data, please contact us at:

Dermaceutic Laboratoire

digital@dermaceutic.com (or your dedicated privacy contact email)

For more information about how we process your personal data, please refer to our Privacy Policy.