Conditions for Publishing Reviews – Dermaceutic.com

1. Purpose of the Review Service

Dermaceutic provides its customers with a service allowing them to publish reviews, comments, recommendations, and ratings on products sold on www.dermaceutic.com.

The purpose of reviews is to share authentic experiences in order to help other users make informed choices.

Submitting a review implies full acceptance of these terms and conditions.

2. Conditions for Submitting a Review

2.1 Reviews Reserved for Customers Who Have Purchased a Product

Only customers who have actually purchased a product on Dermaceutic.com may submit a review.

Reviews are linked to the corresponding order and identified as “Verified Buyer.”

2.2 Dermaceutic ProtocoL+ Loyalty Program

As part of the Dermaceutic ProtocoL+ loyalty program, customers may receive bonus loyalty points in exchange for submitting a review.

  • The review must relate to a product that has actually been purchased
  • The allocation of points does not influence the content of the review
  • Reviews remain free, authentic, and unedited

2.3 Age Requirements

Any minor must obtain prior authorization from their legal guardian before publishing a review.

3. Review Guidelines

Users agree to publish reviews that are:

  • honest, objective, and based on real experience
  • clear and written in proper English
  • respectful of other users and the brand

The following content is prohibited:

  • defamatory, abusive, or discriminatory statements
  • external advertising or promotional content
  • personal information (email, phone number, etc.)
  • content unrelated to the reviewed product

4. Review Moderation

All reviews are subject to moderation prior to publication.

Dermaceutic reserves the right to:

  • refuse publication of any non-compliant review
  • remove a review at any time
  • correct minor errors without altering the meaning

Reviews are generally published within a few days after validation.

5. Review Ranking and Display

Reviews may be displayed according to various criteria:

  • publication date
  • rating
  • relevance or usefulness

Dermaceutic may also highlight certain reviews considered helpful to users.

6. Ownership and Use of Reviews

By submitting a review, the user grants Dermaceutic:

  • a free right to use, reproduce, and distribute the content
  • across all media (website, email, social media, marketing materials)

This right is granted for the entire duration of legal protection.

7. Liability

Published reviews reflect solely the opinions of their authors.

Dermaceutic does not guarantee the accuracy of the content but ensures compliance through moderation.

8. Modification of Terms

Dermaceutic reserves the right to modify these terms at any time.

The applicable version is the one published on the website.

Last updated - May 2026